◎ VTS Support Desk

Raise Ticket Track Ticket

How can we help you?

Raise a ticket for GPS tracking, device, app, dashcam or billing issues. You will get a ticket number to track progress anytime — no login needed.

Raise a new ticket

Full name * Contact number *

Email *

Issue category Vehicle number (optional)

Device IMEI (optional) Subject * Description *

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Ticket submitted

Your ticket number is

Please save this number. You can use it with your email or phone number to check status, add replies, send reminders or reopen the ticket.

Track this ticket

What happens next?

Ticket receivedYou get a ticket number instantly.
Assigned to an engineerOur team picks it up and starts checking.
UpdatesTrack progress here and reply anytime.
ResolvedConfirm the fix, rate us, or reopen if needed.

Tips for faster resolution

Add vehicle number and device IMEI.
Attach screenshots of the app / map.
One ticket per issue / vehicle.
Don't raise duplicates — use Send reminder on your ticket instead.

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